Water, fire, storm and mold restoration
Water and fire damage restoration in Atlanta
Water coming through a ceiling, a basement filling up, soot on every wall? Call and a person answers, day or night. We pull the water, dry the framing, clean out the smoke and rebuild what had to come out.
- Phones answered 24/7
- Water, fire, storm and mold
- Homes, condos and businesses
- Service office on Biscayne Dr NW
The short version
Water or fire damage in Atlanta needs drying started inside the first 24 to 48 hours, before soaked drywall and framing start growing mold. Call at any hour. We find the source, pull the standing water, set drying equipment and log moisture readings until the house is dry, then repair what came out.
Start here
What happened? Start with the closest match
Most calls start with one of four problems. Pick the closest and you'll land on the page that walks through that job.
Who picks up
One call covers the water, the smoke and the rebuild
Restoration work runs in a set order, and much of what people end up paying for comes from that order going wrong. Water left in a wall cavity for three days turns a drying job into a mold job. Soot wiped with the wrong cleaner smears into the paint and has to be sealed. Framing closed up wet starts to smell by the next summer.
BND Restorations takes the whole sequence: the emergency visit, extraction, drying with daily readings, cleaning, and the repairs that bring the room back. You deal with one job file and one phone number instead of handing the house from company to company.
We work out of a service office on Biscayne Drive NW, in the Peachtree Battle part of Buckhead, and a head office in Buford. That covers the city itself and the corridors out through north Fulton, Gwinnett and Cobb.
All services
Every job we take on, grouped by what went wrong
Six groups, 37 jobs. Each page covers one job properly: the signs, the steps, what drives the cost and what to do before we get there.
Water emergencies
The calls that can't wait: water on the floor, water under the house, water coming in from outside.
Leaks by source
When you know where the water came from, start with the source. Each of these fails in its own way and soaks a different part of the house.
Fire and smoke
A fire leaves three problems behind: the burn itself, the water used to put it out, and smoke residue that travels from room to room.
Repair and rebuild
Once everything is dry and clean, the rooms go back together: drywall, ceilings, subfloor, framing and floors.
Mold, air and contents
Mold that followed a leak, the air system that carried soot or floodwater, and the belongings that need cleaning.
Commercial and multi-unit
Businesses, restaurants and shared buildings, where downtime and the unit next door both matter.
Appliances and fixtures we see behind leak calls: water heaters from Rheem, A.O. Smith and Bradford White, washers and dishwashers from Whirlpool, GE and Bosch, and shower valves from Moen, Kohler and Delta.
- Rheem
- A.O. Smith
- Bradford White
- Whirlpool
- GE Appliances
- LG
- Samsung
- Bosch
- Maytag
- Frigidaire
- KitchenAid
- Moen
- Kohler
- Delta
After you call
What happens in the first hours after you call
The order below is the same whether the call comes at noon or at 3 a.m.
- 01
A person answers
Tell us what happened, where the water or smoke is and whether the power is still on. We tell you what to shut off and what to leave alone until we arrive.
- 02
Stop the source and make it safe
We confirm the water is off or the fire scene is released, check for sagging ceilings and wet outlets, and board up or tarp any opening.
- 03
Map the damage
Moisture meters and a thermal camera show how far the water traveled under floors and behind walls. Every reading and photo goes into the job file.
- 04
Extract, clean and dry
Standing water comes out first. Then air movers and dehumidifiers go in, and we take readings every day until the materials reach dry standard.
- 05
Repair and hand back
Drywall, ceilings, floors and trim go back once the numbers say dry. You keep the readings and photos for your records and your adjuster.
Atlanta conditions
Why Atlanta homes take on water and smoke the way they do
Rain in 48 hours during Helene in September 2024, Atlanta's highest on record.
Georgia Climate Office, reported by AxiosGeorgia's national rank for lightning insurance claims in 2025, at about 4,000 claims.
Insurance Information Institute, reported by Atlanta News FirstAtlanta's normal yearly rainfall, with July the wettest month on average.
National Weather Service, Peachtree City officeWater is the everyday problem here. A normal year brings about 50 inches of rain, and the big events stack on top of that: Helene put 11.12 inches down in 48 hours, pushed Peachtree and Nancy creeks over their banks in Buckhead and flooded first-floor apartments near Peachtree Battle.
Cold is the other one. In the December 2022 freeze, pipes split in houses, apartment complexes and businesses from Lenox Square to the Marietta Diner, and Gwinnett police asked people to stop calling 911 about burst pipes. Many intown streets were built between 1909 and the early 1930s, bungalows with crawl spaces and plaster walls, and those take on water very differently from a 2005 subdivision house in Gwinnett.
Then there's the city's own plumbing. In June 2024 a run of water main breaks started on transmission mains close to a century old, including one at 11th and West Peachtree in Midtown. Put that next to Georgia's place near the top of the lightning claim tables and you get a market where water, smoke and storm calls come in every month of the year.
How we work
How we run a job so it doesn't have to be redone
Readings before demolition
We measure before we cut. Only wet material comes out, so a leak doesn't turn into a gutted room.
Photos and logs for your claim
Every room is photographed and every reading logged, so your adjuster sees exactly what we saw.
One file from water-out to rebuild
The crew that dried the house knows what's behind the drywall when it's time to put it back.
Straight answers on the phone
Call at any hour and you'll get a clear read on what to do next, even when the honest answer is that it can wait until morning.
Water doesn't wait for business hours, and neither does our phone. Call now and we'll tell you what to do before we get there.
Call (943) 315-6150Where we work
Where we work around Atlanta
Coverage runs from the Biscayne Drive service office out across the counties around the city. Each page covers what the work looks like in that part of the metro.
Neighborhoods inside Atlanta
Resources
Guides for the first hours and the weeks after
Written for the moment you're standing in the water, and for the paperwork that comes after.
FAQ
Questions people ask before they call
Yes. The phone is answered 24 hours a day, every day of the year, holidays included. You'll reach a person, not a voicemail box.
Shut off the water at the main valve if you can reach it safely, and turn off power to any room where water has reached outlets or the ceiling is sagging. Move rugs, electronics and papers to a dry room, take photos before anything is thrown out, and stay clear of any bulging ceiling.
That depends on your policy and the cause. Sudden events like a burst pipe or a kitchen fire are commonly covered, while slow leaks and outside floodwater often are not unless you carry flood coverage. We document every room with photos and moisture readings so your adjuster can decide with real information.
Most rooms dry within several days once equipment is running, while plaster, hardwood and crawl spaces take longer. We take readings every day and pull the equipment when the numbers reach dry standard, not on a fixed schedule.
Yes. If a leak went unnoticed long enough for growth to start, we set up containment, remove the affected materials and dry the area before anything is rebuilt. Here's how mold remediation works.
Yes. A leak between units involves more than one owner, the association and sometimes a management company. We keep one set of readings and photos that everyone can work from. More on leaks between condo units.
Atlanta and the counties around it. The coverage page shows where coverage runs and where it ends.
Talk to a person now
Water or smoke in the house right now?
Call and tell us what happened. We'll walk you through what to shut off and get the work moving.
Answered 24/7, holidays included.